📋 Tender Overview
The Luxembourg Institute of Regulation (ILR) is launching the comparator for consumers in the Grand Duchy of Luxembourg on 14 November. For greater transparency in the electronic communications market, SmartCompare allows consumers to compare offers and services offered to consumers. The tool provides independent information on prices and quality of Internet access service and fixed and mobile communications services. The ILR, as the competent authority for the electronic communications market in the Grand Duchy of Luxembourg, provides consumers with a tool called SmartCompare.lu free of charge, which allows consumers to compare and evaluate the various Internet access services, mobile services and fixed telephony offered to the public.
SmartCompare provides information on prices, fees, packages, quality of service and many other details of the offers offered. Based on the provisions of the law of 17 December 2021 on electronic communications networks and services, the Institute has developed under its responsibility the comparison tool which is operationally independent of service providers. The latter are required to provide information relating to their offers, under the supervision of the Institute. SmartCompare.lu is based on comparison criteria established by the ILR, together with service providers in order to take into account the offers present on the Luxembourg market.
These criteria are clear and transparent and allow an objective comparison of the offers available on the market, in order to help the consumer find the offer that best meets their needs. This tool is among other services offered by the ILR to consumers, such as for tests of the quality of Internet access, the publication of geographic maps of fixed and mobile network coverage or Calculix.lu to compare electricity and gas offers. All these services are accessible through the site.
